by LuminOneBook an introductory call ↗Trust & Terms
Plain terms for using this site and working with ARIA. No buried clauses, no warranties we cannot honestly stand behind.
In short
The signed customer agreement governs your engagement, including the workflow, ongoing per-seat use and service terms. Your team reviews and approves execution. These website terms do not replace that agreement.
Scope
These terms are between you and Arcwell Foundry LLC, doing business as LuminOne (“LuminOne”, “we”, “us”). These terms cover this website. The signed customer agreement governs the ARIA engagement, including its commercial scope, data requirements and service terms, and takes precedence over this page.
Custom workflow discovery follows signing. We agree a staged plan to adapt existing workflows or build customer-specific work, with lighter tuning and onboarding where a deployed workflow fits. Ongoing software use is per seat; build, support and service scope are defined in the signed agreement.
Use
Use ARIA and this site lawfully. Do not attempt to break, overload, reverse-engineer, or gain unauthorized access to our systems, and do not use ARIA to process data you do not have the right to share with us.
You are responsible for the systems and scopes you connect to ARIA and for having the right to share that data with us. You can revoke access at any time. US processing is the default, including models, logs and backups. Regions are agreed with each customer, including EU processing for EU customers. Neither LuminOne nor its providers train on customer data unless the customer explicitly requests that service. Retention and deletion are customer-agreed. The signed agreement governs these requirements; the privacy and security pages describe the approach.
ARIA produces drafts, research, and recommended actions for your team to review. Nothing ARIA prepares is sent or written back without a person on your side approving it. You remain responsible for what your team chooses to approve and send.
IP & warranties
We own ARIA, this site, and our underlying technology. You own your data and the approved outputs your team produces using ARIA. Any use of customer operational metrics is subject to the signed customer agreement.
The signed customer agreement governs warranties for the service. This website is provided “as is”. ARIA surfaces signals and drafts work to be reviewed by a human; it is not a substitute for your team's judgment, legal, regulatory, or medical advice. We do not warrant that outputs are complete, accurate, or fit for a particular purpose, and you should verify before acting. This page does not override warranties in the signed agreement or those that cannot lawfully be excluded.
The signed customer agreement sets the liability terms for the engagement. Nothing on this page overrides that agreement or excludes liability that cannot lawfully be excluded.
Termination, notice and transition requirements for a customer engagement are governed by the signed agreement. We may update these terms; if we make a material change we will note it here and update the date below. Continued use after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws rules, and any dispute will be handled in the state or federal courts located in Massachusetts.
Questions about these terms? Email [email protected].
Last updated September 15, 2026.