Trust & Privacy
What we collect from the site and from customer engagements, why we collect it, how long we keep it, who we share it with, and the rights you have. Written to be read, not to hide.
In short
We do not sell your data and we do not train our models on it. Your data is stored in your own country, which today means the United States. You can ask us to delete it at any time.
What we collect
When you visit our site or contact us, we collect basic interaction data (pages visited, approximate location from your IP address, device and browser) and anything you send us directly, such as your name, work email, and message when you book a demo or email us.
If you run our interactive demo, we process the public company website you enter and standard request metadata to generate a sourced example, and, only if you ask us to send you the result, your work email. We do not need or ask for personal or confidential data to run the demo.
During an engagement, ARIA processes the account, sponsor, and market data you scope to us, for example CRM account records, contact and activity notes, and the public market signals you ask us to monitor. We process only the systems and scopes you approve.
We use third-party analytics and visitor-identification services that may identify the company, and in some cases the individual, visiting this site, using data those providers license from other sources. We use this only to understand interest in ARIA and to follow up with potential business contacts. You can ask us to delete anything we hold about you at any time.
We do not sell personal data, and we do not use your personal data or customer data to train AI models. If you ask for a customer specific fine tuned model, we build it using only your data and it is used only for you. We do not enrich the data you scope to us with purchased personal data, and we are not a consumer product.
Why
We use the data you scope to us to generate ARIA's researched, drafted, and sourced output for your team to review and approve. We use website and contact data to respond to you and to operate and improve the site.
We do not use your personal data or customer data to train AI models, ours or anyone else's, and we do not sell personal data. A customer specific fine tuned model, where you request one, is built from your data alone and used only for you.
For visitors and customers in the EU and UK, we rely on our legitimate interest in operating, securing, and improving ARIA, on performance of our agreement with you, and on your consent where it is required (for example, marketing email).
Sharing & retention
We share data only with the sub-processors that help us run ARIA, namely hosting, model inference, and operational tooling, some of which operate outside the United States. A current sub-processor list is available on request. We may disclose data if required by law. We do not sell your data.
We keep customer data for the duration of the engagement plus 90 days for wind-down, unless you ask us to delete it sooner. Contact and website data is kept while it is useful for our relationship and then deleted or anonymized.
Our site and application are hosted on Vercel in the United States. We currently work with customers in the United States. Where personal data is transferred internationally, we rely on appropriate safeguards, and we will name the mechanism here if that becomes relevant to you.
Your rights
You can ask us to access, correct, export, delete, or restrict the personal data we hold about you, object to certain processing, and withdraw consent at any time. If you are in the EU or UK, you also have the right to complain to your data-protection authority. We will respond within 30 days and will not charge you to exercise these rights.
Email [email protected] and tell us what you would like us to do. We may need to verify your identity before acting on a request.
Contact
The data controller is Arcwell Foundry LLC (doing business as LuminOne), a Massachusetts limited liability company. For any privacy question or request, reach us directly by email and we will respond.
Email [email protected].
Last updated July 6, 2026.