What we ingest
ARIA reads the account, sponsor, and market data you scope to us. That can include CRM account records, contact and activity notes, and public market signals you ask us to monitor. We ingest only the systems and scopes you approve.
Model training and fine tuning
We do not train or fine tune our models on your data. If you ask for a customer specific fine tuned model, we build it using only your data, and it is used only for you. Each customer's data is firewalled so no one else can see it. We do not sell customer data and we do not use customer data to train third-party foundation models. The public demo on this site is separate and is not covered by the above: it sends the company URL you enter, and publicly available text about that company, to our search and model providers. It carries no customer data.
Where your data is stored
Your data is stored in your own country. We currently work with customers in the United States, so today that means data stays in the United States. Inputs, along with ARIA's generated drafts and reasoning, are held with our hosting provider.
Deletion and retention
You can ask us to delete your data at any time and we will confirm in writing once it is removed from our systems. At the end of an engagement we delete or return data according to the agreement. Operational logs are retained for up to 12 months.